Last Updated: April 2025 | Effective Date: April 2025
Badesha Painting ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (badeshapainting.ca) or contact us through any of our channels, including our contact forms, phone, email, or WhatsApp.
By using our website or providing your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not provide your information through our website.
1. Information We Collect
We collect information that you provide directly to us. This may include:
- Contact information: Full name, phone number, email address, and city or address
- Project information: Property type, service needed, project type, project size, timeline, and any descriptions or photos you provide
- Communication records: Records of our phone calls, emails, WhatsApp messages, and form submissions
- Consent records: Records of consent you provide when submitting a form or contacting us
We may also collect certain information automatically when you visit our website, including:
- Your IP address and general location
- Browser type and version
- Pages visited and time spent on pages
- Referring website or source
- Device type and operating system
2. How We Use Your Information
We use the information we collect to:
- Respond to your quote requests and inquiries
- Provide estimates, schedule consultations, and deliver our painting services
- Communicate with you about your project via phone, email, or WhatsApp
- Follow up after service delivery to ensure satisfaction
- Send you relevant information about our services, promotions, or updates (with your consent)
- Run advertising and remarketing campaigns (including Google Ads, Facebook/Instagram Ads)
- Improve our website, services, and customer experience
- Comply with legal obligations
3. Advertising & Remarketing
We may use your information to run targeted advertising campaigns. Specifically:
- We may use Google Analytics and Google Ads to track website visits and run remarketing ads to past visitors
- We may use Meta (Facebook and Instagram) Pixel or similar tools to track conversions and run targeted ads
- If you submit a lead form, your information may be used to create custom audiences for advertising purposes on platforms such as Google and Meta
- You can opt out of personalized advertising by adjusting your browser or device ad settings, or by visiting the Google Ad Settings or Facebook Ad Preferences pages
4. Cookies
Our website may use cookies — small text files stored on your device — to:
- Remember your preferences and improve your browsing experience
- Analyze website traffic through tools like Google Analytics
- Enable advertising and remarketing features
You can disable cookies in your browser settings. Note that disabling cookies may affect certain features of our website.
5. How We Share Your Information
We do not sell your personal information to third parties. We may share your information with:
- Service providers: Third-party tools we use to operate our business, such as form submission services (e.g., Formspree), email platforms, and analytics tools (e.g., Google Analytics)
- Advertising platforms: Such as Google and Meta, to run and measure advertising campaigns (with your consent)
- Legal authorities: When required by law, court order, or to protect our rights or safety
We require all third-party service providers to maintain appropriate security and confidentiality standards for any data they process on our behalf.
6. Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes described in this policy
- Maintain our business records and communications history
- Comply with legal and regulatory obligations
When information is no longer needed, it is securely deleted or anonymized.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction (including Ontario and Canada under PIPEDA), you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent for us to contact you for marketing or advertising purposes
- Request deletion of your personal information, subject to legal obligations
To exercise these rights, contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites (such as Google, Facebook, or Formspree). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
10. Children's Privacy
Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: